When you have been informed that the French family has been selected and when you have received details of the recommended arrival airport (example: Bordeaux), you should reserve the flights without delay.
Then update your booking with the flight details.
To do this:
Click on login
Enter your Booking Reference and your email address.
The procedure to upload the flight details online is very straightforward and is clearly explained on the “Consult/Update your Booking” page.
If you wish to change the original dates due to lack of flights or lack of cheap fares please contact us by telephone or email. If necessary we will be able to change the dates. You will receive a confirmation email of your flight details.
If you wish to reserve the flight to an arrival airport other than the recommended one you may do so (For example you may choose PARIS as your arrival airport rather than BORDEAUX, the recommended airport). It is advisable that you discuss this with us by telephone or email. Once flight arrangements have been agreed, update your booking.
Arriving at an airport other than the recommended one will incur an extra charge for our Meet & Greet Service. In these cases the student participant will be met by our agent at the arrival airport and transferred either by train (accompanied) or by air. If the onward transport is by air the student participant will be accompanied from the arrival point to the check in for the onward flight. The student participant will be met on arrival of the onward flight by the hosting French family or our agent. The charge for this Meet & Greet Service is €200.
Do not reserve the flight to France until we have contacted you, informing you that a suitable family has been selected for the student participant and recommending an arrival airport where the student participant will be met by his hosting French family or our agent.